Frequently Asked Questions (FAQ)
Welcome to Kamykart’s FAQ! We’ve gathered answers to your most common questions to help you shop with confidence and ease. If you need more help, don’t hesitate to reach out!
Who are you?
Glad to meet you! We are Kamykart — your one-stop shop for high-quality products, all in one convenient place. Our mission is to provide safe, reliable, and innovative items at prices that will make you smile, without compromising on quality. Shopping with us means great value and a seamless experience every time.
What are the shipping and delivery times?
We ship directly from multiple warehouses as soon as your order is processed. During busy periods, shipments may be delayed by a couple of days, so please allow extra time for delivery.
Typically, delivery within the US takes 8-15 business days. If we expect a significant delay, we’ll contact you by email or phone right away.
How can I track my package?
Once your order ships, you’ll receive an email with your tracking number. You can track your package through the carrier’s website (like UPS, USPS, FedEx) or via universal tracking sites such as 17track.net.
What if my order hasn’t arrived after the estimated delivery time?
If your order is late, please contact us with your order number ASAP so we can investigate and help speed things up. Reach us at kamykart@yahoo.com or through our Contact Us page.
What do I do if my product arrives damaged?
If your item arrives damaged, please snap a clear photo and email it to us at kamykart@yahoo.com within 48 hours of delivery. We’ll make it right by sending a replacement or providing a refund.
Can I return my product for a refund?
Yes! We offer a 25-day return policy, meaning you have 25 days from receiving your order to request a return.
To start, simply contact us at kamykart@yahoo.com or via our Contact Us page. Once we receive your returned item, we’ll process your refund promptly.
Got more questions? We’re here to help — contact us anytime!
